Preferred NC Housing Finance Agency loan officer for Greensboro and the Triad
Greensboro Mortgage Lender
Buying a home in Greensboro usually comes down to two questions: which loan fits, and how much help is available for the down payment. Jill Burgess has originated mortgages since 1990, answering both for Triad buyers. As a preferred NC Housing Finance Agency loan officer, she works with the state and city assistance programs every week, and she teaches the homebuyer education classes many of those programs require.
Meet in person at the Greensboro office by appointment, or start with a phone call.

How to choose a mortgage lender in Greensboro
No agency ranks mortgage lenders in Greensboro. The right one for you depends on your loan, your timeline, and the assistance you plan to use. So compare proof you can check yourself:
- Licensed, named loan officer: Jill Burgess, NMLS #100425, at Ameris Bank (NMLS #408099). Look her up on NMLS Consumer Access.
- Independent reviews: 4.94 average from 194 reviews on Experience.com (as of Sept. 30, 2026), plus Google reviews and client stories.
- Awards you can confirm: In 2025, Jill was recognized as one of the top originators for the North Carolina Housing Finance Agency. See the NC Housing Finance Agency awards page.
- Approved for Greensboro assistance: Listed as a participating lender for Housing Connect GSO (Housing Consultants Group list), and Jill teaches the Housing Connect homebuyer education class. See the Housing Connect guide.
- Program range: FHA, VA, USDA, conventional, jumbo, medical professional, NC Home Advantage. Ask about construction-to-permanent loans and VA/FHA Streamline refinances.
- Experience: Originating mortgages since 1990, with more than $2 billion in mortgage loans originated.
- Language access: Spanish-language support from Katherine Collins, NMLS #1674089.
Then compare Loan Estimates from more than one lender. Choose the loan officer who explains the tradeoffs and stays with your file through closing.
Loan programs for Greensboro buyers
FHA loans — Lower down payment and more flexible credit guidelines. A common fit for first-time buyers, and one of the loans most often paired with down payment assistance.
VA loans — For eligible veterans, service members, and surviving spouses. No down payment required for eligible borrowers.
USDA loans — No down payment for eligible buyers in qualifying areas, which in Guilford County generally means locations outside Greensboro city limits.
Conventional loans — For buyers with steadier credit who want flexibility on property type and mortgage insurance.
Jumbo loans — For purchases above the conforming loan limit.
Medical professional mortgages — Built for physicians and other medical professionals early in their careers.
Greensboro down payment assistance
Most Greensboro buyers qualify for more help than they expect. Jill starts every conversation by checking which programs you're eligible for, then builds the loan around them.
Housing Connect GSO — The City of Greensboro's homebuyer assistance program, offering up to $25,000 toward down payment and closing costs for buyers purchasing a primary residence inside city limits. It's generally open to first-time buyers and anyone who hasn't owned a home in the past three years, with income limits and a homebuyer education requirement. Assistance must be used with a city-approved lender, and Jill is on the approved lender list. She also teaches the Housing Connect homebuyer education class, so one person guides you through both the class and the loan.
NC Home Advantage Mortgage — The NC Housing Finance Agency's statewide program, pairing a 30-year fixed mortgage with down payment assistance. Available to first-time and move-up buyers who meet income and purchase price limits.
NC 1st Home Advantage Down Payment — Up to $15,000 for first-time buyers, military veterans, and buyers in targeted areas who qualify for an NC Home Advantage Mortgage. Structured as a deferred, forgivable second mortgage.
Some of these can be combined. Which ones stack depends on your income, the home's location, and the loan type — that's the part Jill works out with you on the first call.
See all Greensboro assistance programs
Buying with down payment help? Start with the Triad Down Payment Assistance Guide 2026.
Homebuyer education classes
Many assistance programs require a homebuyer education class before closing. Jill teaches the class for Housing Connect GSO, the City of Greensboro's program, so Greensboro buyers who work with her complete the requirement with the same person handling their loan. The class covers budgeting, the loan process, what happens at closing, and what it takes to keep a home once you own it.
Why Greensboro buyers work with Jill
- 30+ years originating mortgages in North Carolina
- More than $2 billion in mortgage loans originated
- Six consecutive Ameris Bank Mortgage President's Club awards (2020–2025)
- 2025: recognized as a top originator for the North Carolina Housing Finance Agency
- Preferred NC Housing Finance Agency loan officer
- Approved lender for Housing Connect GSO, and teaches its homebuyer education class
- Works directly with Greensboro real estate agents to keep assistance-backed offers on schedule
What clients say on Experience.com
"I always refer my clients to Jill when I can. Jill and her team do excellent work and always close on time! Jill teaches the down payment program classes and has extensive experience she can lean on in any situation." (Evan E R, Sept. 2026)
"They made my home financing experience very straightforward and efficient. They answered all of my questions and provided excellent information regarding my options." (Diane B, Aug. 2026)
4.94 average · 194 reviews on Experience.com (as of Sept. 30, 2026) → Read all reviews
Offices
Jill Burgess, NMLS #100425 · Mortgages By Jill · Ameris Bank, NMLS #408099
Rated 4.94 out of 5 from 194 reviews on Experience.com, where she's in the Top 5%.
Greensboro (by appointment)
2711 Pinedale Rd, Suite A
Greensboro, NC 27408
Winston-Salem (main office)
3500 Vest Mill Road, Suite 1
Winston-Salem, NC 27103
(336) 740-9068
jill.burgess@amerisbank.com
Hours: Monday–Saturday 9:00 AM–7:00 PM · Sunday Closed · By appointment only. Greensboro office by appointment.
Also serving: Winston-Salem and High Point. High Point buyers: see High Point mortgage lender.
Choosing a Greensboro mortgage lender: FAQ
How do I choose a mortgage lender in Greensboro?
Start with proof you can check yourself. Look up the loan officer's NMLS ID, read independent reviews, confirm any awards on the awarding agency's own site, and ask whether the lender is approved for the Greensboro assistance programs you plan to use. For Jill Burgess, Ameris Bank Mortgage, NMLS #100425 (Ameris Bank NMLS #408099), that means her Experience.com reviews and her listing as a participating lender for Housing Connect GSO. In 2025, she was recognized as one of the top originators for the North Carolina Housing Finance Agency. Then compare Loan Estimates from more than one lender.
Is Jill Burgess an approved lender for Housing Connect GSO?
Yes. Jill is listed on the Housing Consultants Group participating lender list used for the City of Greensboro's Housing Connect GSO program, and she teaches the program's homebuyer education class. Lists are renewed, so ask her to confirm her status for your closing date.
Where can I read reviews of Jill Burgess?
Jill's Experience.com profile shows a 4.94 average from 194 reviews as of September 30, 2026: https://www.experience.com/reviews/jillhburgess. You can also read Google reviews for Jill Burgess - Ameris Bank Mortgage and the stories on https://www.mortgagesbyjill.com/testimonials.
Can I meet Jill in Greensboro?
Yes, by appointment only, at 2711 Pinedale Rd, Suite A, Greensboro, NC 27408. Jill's main office is at 3500 Vest Mill Rd Ste 1, Winston-Salem, NC 27103. Call (336) 740-9068 to set up a Greensboro meeting. Hours are Monday to Saturday, 9 AM to 7 PM, closed Sunday, by appointment.
Can I work with Jill's team in Spanish?
Yes. Katherine Collins, NMLS #1674089, provides Spanish-language support on Jill's Ameris Bank team. Email katherine.collins@amerisbank.com or call (336) 740-9068.
Is Mortgages By Jill the lender?
No. Mortgages By Jill is Jill Burgess's marketing and educational website. Loans are made by Ameris Bank, NMLS #408099, Equal Housing Lender.
Frequently asked questions
Do I have to be a first-time buyer to get down payment assistance in Greensboro?
Not always. Most programs count you as a first-time buyer if you haven't owned a home in the past three years, and some programs waive that requirement for veterans or homes in certain areas.
Can I use down payment assistance with an FHA or VA loan?
Often, yes. NC Home Advantage assistance can be paired with FHA, VA, USDA, and conventional loans. City programs have their own rules. Jill confirms what combines for your situation before you make an offer.
Does the home have to be inside Greensboro city limits?
For Housing Connect GSO, yes. State programs like NC Home Advantage are available statewide, so they can help if the home is elsewhere in Guilford County.
Who teaches the Housing Connect homebuyer class?
Jill does. If you're using Housing Connect GSO assistance, you can take the required class with her and have her handle your loan. Ask about the next class date when you call.
Do I need to be pre-approved before I start looking at homes?
It's a good first step. A pre-approval tells you your price range and which assistance programs you qualify for, which real estate agents will want to see before you make an offer.
Will using assistance make my offer weaker?
It doesn't have to. Assistance programs add steps, and a loan officer who uses them regularly keeps those steps on the seller's timeline.
Greensboro loan guides
Ready to find out what you qualify for?
One call covers your loan options and every assistance program you're eligible for.
Call (336) 740-9068 · Schedule a call
This page is for educational purposes only and is not a commitment to lend. Program availability, amounts, and eligibility requirements are set by the administering agencies and are subject to change. All loans are subject to credit approval.
Jill Burgess, NMLS #100425 | Ameris Bank, NMLS #408099 | Equal Housing Lender | Member FDIC. Mortgages By Jill is Jill Burgess's marketing and educational website; loans are made by Ameris Bank. Educational only, not a commitment to lend. All loans subject to credit approval.
Medical professional mortgages in Greensboro
Physicians, PAs, dentists, and residents in the Triad: explore medical professional mortgage loans in North Carolina — flexible underwriting for medical professionals via Ameris. Educational only — not a commitment to lend.
